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CITY GOVERNMENT OF ADDIS ABABA TECHNICAL & VOCATIONAL EDUCATION and TRAINING (TVET) AGENCY

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A.A TVET AGENCY QUALITY ASSURANCE CORE PROCESS
The quality assurance core process duties and Responsibilities
1. Accreditation (Licensing and relicensing TVET Institutions
2. Providing Super vision
3. Quality Audit
4. Authentication
5. Solving compliant of customers
- Vision    TVET Agency   Mission
- Mission   - TVET Agency   values
- Values    - TVET Agency   goal
- Goal       - TVET Agency   vision
Objectives
- Giving license and relicense to TVET Intuition with in 8 hrs
- Auditing Quality once in two years
- Supervising each TVET Institutions once in a month.
- Authenticating student copy and certificates with in 20 min
- Solving customers complaints with in 3 hrs
Pre conditions to get service
1. Accreditation (Licensing rescinding)
To be accredited the minimum requirement of the standard should be
fulfilled
- Provide the project proposal to the quality assurance core process.
      - Provide the receipt of payment
      - Approving the project proposal and visit the institution.
      - Approving the fulfillment of the standard and giving accreditation
2.Quality Audit
2.1 Internal quality audit
- Should be performed by a committee with in the institution
2.2 external quality audit
- is carried out by external and authorized body (from sub city TVET office or A.A. TVET agency)
3. Supervision
- Any compliant should be applied to the respective TVET institute /college/ first
- If the case is not resolved he/she/ should apply to the respective sub city TVET head
- If the case is not resolved he /she/ should apply to AA TVET agency with the answers given by offices mentioned above.
4. Authentication
Dean and registrar office of the TVET institution or sub city of the respective college /Institution/ should sign on student copy and the certificate should be signed &     sealed by
5. Solving customers complaints
- Carried out by team organized by from AA TVET agency monthly.
      - After each super vision program there will be discussion
      - Points of agreement will be stated and sealed on the check list
6. Accreditation foes
   Accreditation                          Relicense
Level   4 3000.00 2000.00
Level   3 2500.00 1500.00
Level   1&2 2000.00 1500.00
Short term training   2000.00 1500.00
Remark if the original Accreditation is lost birr 100.00 should be paid and a document should be produced explaining the condition from an authorized institution.
7. Authentication feel
Birr 15.00 must paid for each document.

Organ gram of TVET quality assurance core -Process